Planetree journey

The Planetree Certification program for Excellence in Person-Centered Care represents the highest mark of achievement for creating an organizational culture that engages residents, families, staff, and the community to improve overall health and well-being. This evidence-based program provides a structured pathway and operational framework for establishing the systems and processes necessary to sustain culture change throughout an organization.

Family and friends at Mill Cove Nursing Home.JPG

Mill Cove Nursing Home began our Planetree Culture of Care in 2017. This began with an initial Organizational Assessment completed by Planetree International; identified opportunities to provide choice to our residents, impeccable quality of care, and supportive environment.

Since then we have been taking part in Planetree Retreats and continue to train staff to provide Educational Retreats to other staff, board members, volunteers and community members with a focus on developing increased understanding of the person centred care philosophy and supporting choice and autonomy to create a sense of home.


Putting an organization in place

Implementation of Planetree Steering Committee

Implementation of Sub-Committees:

  • Enhancing Resident Experience
  • Enhancing Staff Experience
  • Improving Communication

Begin improvement programs

Leadership Development Training

Integration of our large cat, Jackson

Implementation of IDD Team

Focus on Staff Leadership

Development of Community Inclusive Playground


Focus on design and further empowering staff

Redesign of Cottage Cove & Sunrise Villa interior design elements

Complete redesign of schedule for staff, by staff

True Doors Installation

Redesign of resident tub rooms

Creating a ‘home-like’ atmosphere for Lakeside Lodge dining Room

Wider recognition of our effort through acceptance of two poster presentations for Planetree International Conference, Orlando, Florida in October, 2019.

October 27-30, 2019

Planetree Conference Poster Presentation

The Benefits of a Therapeutic Garden in Long Term Care  - Kelly Chambers

Snoezelen – a Multi-Sensory Experience – Lynn Fairweather